Refund policy

Returning Goods for Credit or Refund
 Goods supplied according to the buyer's order can only be returned with the seller's explicit approval.
 
Return Request
- Requests to return goods must be made within seven days from the shipping date.
- The original invoice number must be provided with the return request.
 
Return Conditions
- Accepted returns must be shipped back to the seller's store or warehouse at the buyer's expense.
- Goods must be returned in their original unopened condition and packaging.
- The buyer is responsible for the goods until they reach the seller. The seller is not liable for lost or damaged items during transit.
 
Restocking Fee
- The seller reserves the right to charge a restocking fee for accepted returns. This fee may be up to $15 or 25% of the invoice price, whichever is greater, and is at the seller's discretion.
 
Refunds
- Refunds will be processed using the original payment method at the seller's discretion.
 
Forward Replacements
- Forward replacements may be provided at the seller's discretion. If a forward replacement is issued and the original item is not returned, the seller reserves the right to charge the replacement price to the buyer's credit card.
 
Consumer Guarantees Act
- Under the Consumer Guarantees Act, the seller is not obligated to provide a refund if the buyer changes their mind about the goods after purchase. The Act applies only if the goods fail to meet one of the guarantees. The seller will review each return case individually to determine whether to accept or decline the return.